Returns & Exchanges

At Boutique De Royal, your satisfaction is our priority, which is why we offer a 30-day return policy on all unopened and unused beauty products. To maintain hygiene standards, items must be in their original packaging with all seals intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original box and include the printed return authorization slip inside the package.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, a refund will be issued to your original payment method within 5 to 7 business days.